Latest Update on Current Situation: Shipping Notice & COVID-19 Impact
Hope you're doing well and in good health. We have been welcoming orders as always.
However, please kindly take note that there might be some delays in deliveries due to COVID-19 pandemic and the global logistic traffic is expected to be under stress with volume surge due to sales season around the world as well as upcoming Christmas and New Year holiday season.
Public Holiday Notice - 21st Dec (Winter Solstice); 25-27 Dec (Christmas); 1st-3rd Jan (New Year); 14th Jan (State Holiday)
For Domestic Customers
All parcels within Malaysia are mostly shipped with PosLaju, unless there is unusual events or delays noticed. Your order might also be shipped with other courier companies such as SkyNet and others.
Kindly be informed that your parcel deliveries might take an extra days (around 3-5 working days) during the Conditional Movement Control Order (CMCO) period. Otherwise, your parcel could arrive in 1-3 working days depending on the delivery arrangement by the pos office.
For International Customers
The COVID-19 crisis has impacted the delivery services in most countries due to the significant reduction of flights across the globe.
We do understand that some countries have gradually resumed their economic and social activities, however, the border restrictions or prohibitions implemented in most countries are still there.
For certain countries, we can now ship your order with registered small packet but please kindly take note of the delays.
As the delivery standards and schedules cannot be guaranteed, you are highly encouraged to consider upgrading your shipping method to Registered Express Shipment. The shipping cost might be higher but this allows your package to arrive you faster and safer.
An email will be sent to you in a few days after your order has been placed to update you regarding to the available shipping methods and best rates at that moment. There might be emergency surcharges charged by the shipping company depending on your choice of shipping method and destination country.
Click here for shipping policy and frequently asked questions (FAQ).
Please bear with us as our postal system catching up on online orders.
Thank you for your support and I hope that you and yours stay safe and healthy during these uncertain times.
Updated on Nov 2020